For reasons of legal certainty, establish the minimum obligations of airlines in assisting victims and their families and, correspondingly, the minimum content of these plans as well as provide assistance measures in this area should have plans self-protection of airports.  Acoordingly, this Royal Decree is to introduce into domestic law the provisions necessary to ensure compliance with the EU Regulation n. º 996/2010, of October 20, with reference to assisting the victims of air accidents and their families the Manual on Assistance to Aircraft Accident Victims and their families, (Doc. 9973, AN 486) and ICAO Document 9998 AN/
499 on "ICAO policy on assistance to victims of air accidents and their family Ampos published in 2013, and the provisions applicable in other states.

ENAC, (the Italian Civil Aviation Authority) released circular GEN 05, outlining Italy’s national plan to assist aircraft accident victims and their families.  ENAC GEN 05 and the publications of similar national plans elsewhere in Europe are compliant with EU996 and ICAO9998.

The NTSB Federal Family Assistance Plan for Aviation Disasters details the responsibilities of the air carrier, the NTSB, specific federal agencies, and the American Red Cross.  Specifically - the NTSB Federal Family Assistance Plan for Aviation Disasters outlines the 32 Victim Support Tasks (VSTs) that the airline is responsible for during an aviation disaster.

ASSISTANCE PLAN FOR AERONAUTICAL ACCIDENT VICTIMS AND SUPPORT TO THEIR FAMILIES - IAC 200-1001
Spanish Royal Decree 632 - Assistance to victims of civil aviation accidents and their relatives
EU Regulation 996/2010, Article 21

EMERGENCY RESPONSE RESOURCES PAGE

For the purposes of enhancing the abilities to respond to civil aircraft flight accidents together with alleviating associated injuries and providing victims, survivors, missing persons and their families with necessary assistance - these Provisions are formulated in accordance with the Civil Aviation Law of the People's Republic of China, the Work Safety Law of the People's Republic of China and the relevant provisions of the State Council

United States Federal Family Assistance Plan for Aviation Disasters

United States

Italy

ICAO Policy on Assistance to Aircraft Accident Victims and their Families - DOC 9998

The code sets out Australia's minimum standards with regard to airlines operating to, from, and within Australia in rendering assistance through their Family Assistance Plan to victims, and the families of victims, in the event of a major civil aircraft accident involving loss of life, and serious injury.
Adoption of the Code is voluntary, not mandatory, however the Department of Infrastructure and Regional Development advocates its use by airlines.

Australia

AIRLINES

Family Assistance Laws and Emergency Response Regulatory Requirements

Airline Emergency Response Planning & Training

ICAO - International Civil Aviation Organization

European Union (EU)

EU Regulation 996/2010, Article 21, “Assistance to the victims of air accidents and their relatives,” which requires member EU states to “…establish a civil aviation accident emergency plan. These plans shall also cover assistance to the victims of civil aviation accident and their relatives.”  ICAO Doc 9998, “Assistance to Aircraft Accident Victims and their Families,” and its earlier versions were the reference source.

This page is a central source to find information about Family Assistance Laws and Emergency Response Regulatory Requirements worldwide for airlines and aviation companies.  Other resources include MOU recommendations for Regional Airlines, and information for aviation companies.

United States Aviation Disaster Family Assistance Act of 1996

Any air transport business operator shall submit plans for assistance to passengers and their families related to aircraft accidents
(hereinafter referred to as the "plans for assistance in the case of aircraft accidents") to the Minister of Construction and Transportation as provided by Ordinance of the Ministry of Construction and Transportation: Provided, That any person who intends to obtain an air transport business license shall do so at the time of the first application therefor.

Brazil

Spain

United States Foreign Air Carrier Act of 1997
Article 49-2 - Plans for Assistance in Case of Aircraft Accidents

China

Crisis Advisors offers a full range of Emergency Response Planning services, including review and updates of existing Emergency Response Manual (ERM), or a new manual.  All updates are customized for your Flight Operations, Region, Laws, and Regulatory Requirements.

In 1996, the Aviation Disaster Family Assistance Act was enacted following several major aviation accidents in which air carriers, local responders, and federal agencies did not provide an effective coordinated effort to meet the needs of family members and survivors. The legislation requires air carriers to have plans detailing the notification to family members about an accident, the handling of manifests, the training of support personnel, the management of personal effects, and the coordination of memorials. It also tasks the NTSB with coordinating the efforts of the air carrier, local responders, and federal agencies for the family assistance response. This includes coordination for the recovery and identification of victims and the release of accident investigation information to family members while at the accident location and during the investigative process. The legislation applies to any domestic or foreign commercial aviation accidents occurring within the United States, its territories, possessions, and territorial seas and resulting in a major loss of life.

In 1997, the Foreign Air Carrier Act was enacted.  The legislation requires foreign air carriers operating flights into and out of the United States to have plans detailing the notification to family members about an accident, the handling of manifests, the training of support personnel, the management of personal effects, and the coordination of memorials. It also tasks the NTSB with coordinating the efforts of the air carrier, local responders, and federal agencies for the family assistance response. This includes coordination for the recovery and identification of victims and the release of accident investigation information to family members while at the accident location and during the investigative process. The legislation applies to any domestic or foreign commercial aviation accidents occurring within the United States, its territories, possessions, and territorial seas and resulting in a major loss of life.

International standards for humanitarian assistance in aviation disasters, endorsed by the ICAO 38th General Assembly, September 2013.  ICAO policies regarding the provision of assistance to aircraft accident victims and their families, and to encourage States to incorporate these policies when planning, developing, and implementing their legislation, regulations, policies and procedures related to family assistance.

The code sets out Australia's minimum standards with regard to airlines operating to, from, and within Australia in rendering assistance through their Family Assistance Plan to victims, and the families of victims, in the event of a major civil aircraft accident involving loss of life, and serious injury.
Adoption of the Code is voluntary, not mandatory, however the Department of Infrastructure and Regional Development advocates its use by airlines.

Provisions on the Emergency Response and Family Assistance Relating to Civil Aircraft Flight Accidents (CCAR-399)

South Korea

Australian Family Assistance Code
ENAC Policy on Assistance to Aircraft Accident Victims and their Families