Brenda Gyory

Continental Airlines Flight 1404

Cost effective training

Emergency Response Training is provided onsite at your offices.  Learn together about Crisis Management and Emergency Response specifically for airlines and aviation companies.  Practice making critical decisions as a cohesive group.  Don't send one or two employees to a generic Emergency Response training seminar.

Real world accident experience
Accident experience counts. Our experienced consultants not only teach the material - but have first hand experience in airline Emergency Response. Don't settle for a trainer just presenting the material - who has never responded to an airline accident. 
Major airline leadership & accident experience
Jason Kelly served as Director of Emergency Management at Continental Airlines for 5 years, with worldwide responsibility for the Emergency Response Program.  As Director of Emergency Management, Jason was the Go Team leader during 3 emergency responses.

Accident experience:
  • Continental Airlines Flight 1404 accident
  • Continental Connection Flight 3407 accident
  • Continental Airlines Flight 128 severe turbulence incident

THE CRISIS ADVISORS TEAM

OUR KEY BENEFITS

Ryan Carter

Major airline leadership
Ryan was Manager of Emergency Planning at Emirates Airlines in Dubai for 7 years and has an expert understanding of Emergency Response.  At Emirates, Ryan had responsibility for strategic and tactical planning/implementation across 142 airports in 78 countries to ensure operational preparedness to respond to any adverse condition or crisis to ensure humanitarian, brand and continuity protection.  Ryan is currently Professor of Aviation Operations and Safety at Seneca College in Toronto, Canada. 
Continental Airlines Flight 128

Frank Ciaccio

Continental Airlines Flight 3407

Jason Kelly - President

Stephanie Adler

Extensive government leadership & accident experience
Frank has responded to 123 accidents during his 25 year career.  Frank served as Manager of Forensic Sciences, at the National Transportation Safety Board (NTSB).   Frank has extensive accident experience in Morgue, Forensic, and Personal Effects recovery and accident operations.

Accident experience:
  • Alaska Airlines Flight 261 accident
  • Egypt Air Flight 990 accident
  • John F. Kennedy Jr. accident
  • Singapore Airlines Flight 006 accident
  • TWA Airlines Flight 800 accident 
Customized training for your company

Training is customized to your company’s Flight Operations, Regulatory Requirements, and Region.  Don’t sit through a generic training course that only teaches concepts.

Ready to respond

When an accident happens - you need experts guiding your company on critical decisions.  Crisis Advisors team members have significant accident experience and many are considered experts in their respective fields.

Airline leadership & accident experience
Stephanie Lex has worked at Continental Airlines and United Airlines for over 20 years, serving as an Inflight Supervisor. During her career Stephanie responded to the Continental Connection Flight 3407 accident (operated by ColganAir) as a Special Assistance Team Leader.

Accident experience:
  • Continental Connection / ColganAir Flight 3407 accident 
Major airline leadership & accident experience
Brenda worked at Continental Airlines and United Airlines for 30 years, retiring as a Managing Director at the Newark (EWR) hub.  Brenda has extensive and expert knowledge of both Airport Operations and Emergency Response Family Assistance.  During her career Brenda responded to the Continental Connection Flight 3407 accident (operated by ColganAir) as a Special Assistance Team Leader.  Not only did Brenda manage SAT Team members during the Flight 3407 accident - she was responsible for coordinating assistance for the 12 displaced ground families that lived around the accident site.

Accident experience:
  • Continental Airlines Flight 1404 accident
  • Continental Connection / ColganAir Flight 3407 accident 
  • ​Continental Airlines Flight 128 turbulence incident

Airline Emergency Response Planning & Training